Privacy Policy
Last updated: 8 September 2025
This Privacy Policy explains how Wave Bookings collects, uses, and protects your personal information when you use our website or attend events promoted through our platform. By using this website or purchasing tickets, you agree to this policy.
1. Information Collected
Wave Bookings may collect:
Personal details you provide when purchasing tickets (name, email, phone number, billing information).
Technical information such as IP address, device type, and browser data when you visit the website.
Event-related content such as photographs or video recordings taken at gigs, which may include your likeness.
2. Use of Information
Your information may be used to:
Process and manage ticket purchases.
Send confirmations, updates, and event information.
Improve the website and customer experience.
Promote events, including through the use of photos or video recordings from gigs.
3. Event Photography & Media
Events promoted through Wave Bookings may be photographed or filmed.
By attending, you consent to your image or likeness being captured and used in promotional materials, social media, or press coverage.
If you do not wish to be photographed or filmed, please make this known to event staff on the day. While reasonable efforts may be made, complete exclusion from photos or video cannot be guaranteed.
4. Sharing Information
Personal data will not be sold to third parties.
Information may be shared with event organisers, venues, or service providers strictly for event-related purposes.
In certain cases, information may be disclosed if required by law.
5. Data Storage & Security
Personal information is stored securely and only accessed by authorised staff.
While reasonable measures are taken to protect your data, Wave Bookings cannot guarantee absolute security of information transmitted online.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data.
To exercise these rights, contact Wave Bookings at the details below.
